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Art. 17 Requests for information
1 Requests for information from the authorities specified in Article 15 SPTA to TSPs, providers of derived communication, PDCSs15 and operators of internal telecommunications networks as well as the information returned to the authorities are transmitted in the online request procedure or via the interfaces using the processing system specified in the PSO-PTSS16. 2 If the online request procedure using the processing system is unavailable for technical reasons, requests for information and the information returned to the authorities may be submitted to the PTSS by post or fax. 3 In urgent cases, the authorities may submit requests for information by telephone to the PTSS, and submit the request for information specified in paragraph 1 or 2 subsequently. 4 The request for information must indicate, in addition to the details required for the type of information concerned, the maximum number of data records to be supplied and, if available, the reference numbers and case names. 15 Term in accordance with No 1 para. 2 of the FA of 15 Nov. 2023, in force since 1 Jan. 2024 (AS 2023 685). This amendment is made in the provisions specified in the AS. 16 SR 780.12
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Art. 18 Obligations of TSPs and PDCSs with more extensive duties to provide information 17
1 The following providers of derived communication services shall provide the information via the query interface of the PTSS processing system: - a.
- TSPs, with the exception of those with reduced surveillance duties 51);
- b.
- PDCSs with more extensive duties to provide information (Art. 22);
- c.
- PDCSs with more extensive surveillance duties (Art. 52).
2 TSPs, with the exception of those with reduced surveillance duties, shall provide the information in accordance with Articles 35–37, 40, 41 and 48b and in accordance with Article 27 in conjunction with the Articles 35 and 40 automatically. They shall provide other standardised information manually or automatically if they so request and by arrangement with the PTSS. 3 TSPs with reduced surveillance duties are not required to provide information in accordance with Article 48b. They shall provide the standardised information as follows: - a.
- in writing, outside the processing system by means of a secure means of transmission authorised by the FDJP;
- b.
- manually, via the query interface of the processing system; or
- c.
- automatically, if they so request and by arrangement with the PTSS.
4 PDCSs with more extensive duties in accordance with Article 22 or 52 shall provide the information in accordance with Articles 35–37, 40 and 41 and in accordance with Article 27 in conjunction with Articles 35 and 40 automatically. They are not required to provide information in accordance with Articles 48a–48c. They shall provide the other standardised information manually or, if they so request and by arrangement with the PTSS, automatically. 17 Amended by No I of the O of 15 Nov. 2023, in force since 1 Jan. 2024 (AS 2023 685).
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Art. 18a Obligations of PDCSs without more extensive duties and operators of internal telecommunications networks to provide information 18
1 PDCSs without more extensive duties and operators of internal telecommunications networks are not required to adhere to the types provided for in this Ordinance when providing information. 2 They shall supply the information available to them in writing outside the processing system via a secure means of transmission authorised by the FDJP. 3 They may if they so request provide the information manually via the query interface of the PTSS processing system or automatically by arrangement with the PTSS. 18 Inserted by No I of the O of 15 Nov. 2023, in force since 1 Jan. 2024 (AS 2023 685).
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Art. 18b Involvement of third parties in providing information 19
The persons or entities required to cooperate may engage third parties to provide information. 19 Inserted by No I of the O of 15 Nov. 2023, in force since 1 Jan. 2024 (AS 2023 685).
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Art. 18c Disclosure of the number of data records when providing information 20
If the number the data records found exceeds the maximum number specified in the request, the person or entity required to cooperate shall only disclose their number. 20 Inserted by No I of the O of 15 Nov. 2023, in force since 1 Jan. 2024 (AS 2023 685).
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Art. 19 Identification of the participants
1 TSPs, PDCSs with more extensive duties to provide information in accordance with Article 22, PDCSs with more extensive surveillance duties in accordance with Article 52 and retailers in accordance with Article 2 letter f SPTA must ensure that subscribers are identified by suitable means. 2 In the case of professionally operated public WLAN hotspots21, TSPs must ensure that all end users are identified by suitable means. 21 Term in accordance with No 1 para. 1 of the FA of 15 Nov. 2023, in force since 1 Jan. 2024 (AS 2023 685). The correction of 26 March 2024 concerns the French text only (AS 2024 125). This amendment is made in the provisions specified in the AS.
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Art. 20 Verifying personal details in the case of mobile services 22
1 When supplying the means of access to mobile services or on the initial activation of such services, the TSP must verify the proof of identity in accordance with Articles 20a and 20b. 2 This obligation applies to the retailer in accordance with Article 2 letter f SPTA and not the TSP, if the means of access is supplied or the services are initially activated directly by the retailer. 3 The TSP shall verify in an appropriate manner the due registration and identification of the subscriber by the retailer and that the TSP has received the information and the copy of the identity document. 22 Amended by No I of the O of 15 Nov. 2023, in force since 1 Jan. 2024 (AS 2023 685).
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Art. 20a Provision of the proof of identity by natural persons in the case of mobile services 23
1 Where the subscriber is a natural person, proof of the identity must be provided by producing any one of the following documents, which must be valid on the day of recording: - a.
- a Swiss or foreign passport;
- b.
- a Swiss or foreign identity card; or
- c.
- a foreign national identity card in accordance with the Article 71 and 71a of the Ordinance of 24 October 200724 on Admission, Period of Stay and Employment.
2 The following data about the subscriber shall be recorded: - a.
- based on the document:
- 1.
- surname and given name(s),
- 2.
- date of birth,
- 3.
- type of document, number and the issuing country or issuing organisation,
- 4.
- nationalities;
- b.
- address;
- c.
- if known: occupation.
3 In the case of customer relationships that are not based on a subscription contract the following data must also be recorded: - a.
- the time at which the means of access was supplied or the services were first activated;
- b.
- the name and full address of the point of supply or activation;
- c.
- the surname and given name(s) of the person recording the data.
4 The TSP or if applicable the retailer must make or have made an easily legible electronic copy of the original document. The retailer shall supply the data in accordance with paragraphs 2 and 3 and the copy to the TSP within 3 days of recording the data.
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Art. 20b Provision of proof of identity of legal entities in the case of mobile services 25
1 In the case of legal entities, the following data must be recorded and verified based on suitable proof: - a.
- the name, registered office and contact data of the legal entity;
- b.
- the unique business identification number (UID) in accordance with the Federal Act of 18 June 201026 on the Business Identification Number or the international legal entity identifier (LEI) of the legal entity;
- c.
- if available, the names and forenames of the persons who will use the provider’s services.
2 Retailers shall supply the information to the TSP within 3 days of recording the data. 3 Article 20aparagraph 3 applies mutatis mutandis.
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Art. 20c Supply of means of access and activation of services for police authorities and the FIS 27
1 The PTSS shall at the request of the federal or cantonal police authorities or of the FIS arrange for a contract to be concluded between a TSP and the authority on the supplying the means of access and activating the services. The contract shall provide that the information in accordance with Article 20b is only accessible to a particularly small group of trustworthy persons. The TSP shall decide in consultation with the PTSS on the methods by which further disclosure of the data can be prevented. 2 The PTSS shall verify the identity of the persons who are entitled to obtain means of access and services on behalf of the authorities, and shall pass on the information required to supply this means of access and to activate these services to the TSP. The TSP shall document the means of access supplied to and the services activated for the authorities internally. 3 The means of access and services in accordance with this Article may only be used within the scope of the law applicable to the authority concerned. 27 Inserted by No I of the O of 15 Nov. 2023, in force since 1 Jan. 2024 (AS 2023 685).
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Art. 21 Retention periods 28
1 The following providers must retain and be able to provide the following data for the duration of and for 6 months following the end of the customer relationship: - a.
- TSPs and PDCSs with more extensive duties in accordance with Article 22 or 52: the data on the services and the data for the purpose of identification in accordance with Article 19 paragraph 1;
- b.
- TSPs: in addition, data on identifiers assigned on a long-term basis in accordance with Article 48a.
2 TSPs must retain and be able to provide identification data in accordance with Article 19 paragraph 2 for the duration of and for 6 months following the end of authorisation to access the professionally operated public WLAN hotspot. 3 They must for the purpose of identification retain the data on the unique assignment of IP addresses for the network access point for 6 months and be able to provide the information in accordance with Article 37. 4 TSPs that offer mobile services must retain and be able to supply the data on the subscribers in accordance with Articles 20a and 20b and a copy of the proof of identity for the duration of and for 6 months following the end of the customer relationship. 5 TSPs, with the exception of those with reduced surveillance duties (Art. 51), must retain the following data for the purpose of identification for 6 months: - a.
- secondary telecommunications data relating to the device identifiers actually used, in order to be able to provide the information specified in Articles 36 paragraph 1 letter b and 41 paragraph 1 letter b number 2;
- b.
- secondary telecommunications data relating to the assignment and translation (NAT) of IP addresses and port numbers for the network access, in order to be able to provide the information specified in Articles 38 and 39; and
- c.
- secondary telecommunications data to determine the networks directly adjacent to a communication or an attempt at communication using telephony and multimedia services in order to be able to provide the information in accordance with Article 48c.
6 PDCSs with more extensive surveillance duties (Art. 52) must retain the data in accordance with paragraph 5 letters a and b for 6 months for the purpose of identification. 7 The secondary telecommunications data under paragraph 2 must be destroyed as soon as the retention period has expired, unless other legislation requires or permits such data to be retained for longer. 28 Amended by No I of the O of 15 Nov. 2023, in force since 1 Jan. 2024 (AS 2023 685).
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Art. 22 PDCSs with more extensive duties to provide information
1 The PTSS shall declare a PDCSs to be a provider with more extensive duties to provide information (Art. 22 para. 4 SPTA), if it has met one of the following criteria: - a.
- 100 requests for information in the past 12 months (effective date: 30 June);
- b.
- annual turnover in Switzerland of CHF 100 million in two successive financial years, provided a large part of its business operations provides derived communication services and 5,000 subscribers use the provider’s services.
2 If a provider controls one or more undertakings required to file financial reports as defined in Article 963 paragraph 2 of the Code of Obligations29, the provider and the controlled undertakings must be regarded as a single unit when calculating the values in accordance with paragraph 1. 3 Providers that exceed or fail to meet the criteria in paragraph 1 letter b must notify the PTSS of this in writing within three months of the end of their financial year and submit related supporting documents. 4 Providers must on request provide the PTSS with the information and supporting documents for assessing the criteria under paragraph 1 letter b. The PTSS may rely on data obtained in implementing the legislation relating to the surveillance of post and telecommunications or by other authorities in implementing federal law. 5 A provider that is declared to have more extensive duties to provide information must ensure that it can store the data required for providing information within 2 months and provide the information within 12 months of the declaration.
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Art. 23 Assistance in providing information and conducting surveillance activities
If third parties are engaged by the provider to assist in providing information or conducting surveillance activities, they shall be subject to the same requirements as the provider. The provider remains responsible for providing information and conducting the surveillance activities ordered to the extent specified; in particular it shall take the measures required to ensure that suitable contact persons for providing information and conducting the surveillance activities ordered are available to the PTSS at all times. Both the provider assigned the task by the PTSS and its assistants serve as contact points for the PTSS.
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Art. 24 Standardisation of types of information and surveillance
1 The Federal Justice and Police Department (FDJP) shall standardise the types of information and surveillance that are defined in this Ordinance. 2 If, based on the international standards and the enquiries made of the persons or entities required to cooperate, it proves impossible or unreasonable to standardise a type of information or surveillance, the FDJP shall dispense with doing so.
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Art. 25 Special information and surveillance activities
In the case of information and surveillance activities that do not correspond to a standardised type of information or surveillance, TSPs and PDCSs shall provide the PTSS with all already available interfaces and connections to the PTSS processing system. The content and the secondary telecommunications data of the telecommunication of the person under surveillance must be supplied as far as possible in accordance with Article 26 paragraph 1 SPTA. The PTSS shall determine the modalities in specific cases.
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Art. 26 Types of information 30
1 The types of information relate to information about: - a.
- the subscribers (Art. 35, 40, 42 and 43 together with Art. 27 in conjunction with these articles);
- b.
- services (Art. 36–39 and 41);
- c.
- the method of payment (Art. 44);
- d.
- the proof of identity (Art. 45);
- e.
- the copies of invoices (Art. 46);
- f.
- the copies of contracts (Art. 47);
- g.
- the technical data relating to telecommunications systems and network elements (Art. 48);
- h.
- the identifiers assigned (Art. 48a and 48b); and
- i.
- determining the adjacent networks (Art. 48c).
2 The authorities may only request the information that persons or entities required to cooperate are required to provide in accordance with the procedures defined in this Ordinance. 30 Amended by No I of the O of 15 Nov. 2023, in force since 1 Jan. 2024 (AS 2023 685).
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Art. 27 Obtaining information with a flexible name search
1 Requests for types of information specified in Articles 35, 40, 42 and 43 may be complied with by carrying out a search that tolerates errors and finds phonetic matches (flexible name search). In this case, the suffix “FLEX” shall be added to the abbreviation for the relevant information request type: IR_5_NA_FLEX, IR_11_TEL_FLEX, IR_14_email _FLEX and IR_16_COM_FLEX. 2 The request for information shall in each case contain the first and at least one additional query criterion for the underlying information request type.
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Art. 28 Types of surveillance 31
The types of surveillance are as follows: - a.
- real-time surveillance:
- 1.
- of secondary telecommunications data in the case of network access services (Art. 54),
- 2.
- of content and secondary telecommunications data in the case of network access services (Art. 55),
- 3.
- of secondary telecommunications data in the case of applications (Art. 56 and 58),
- 4.
- by means of position determination by the network (Art. 56a and 56b),
- 5.
- of content and secondary telecommunications data in the case of applications (Art. 57 and 59);
- b.
- retroactive surveillance:
- 1.
- of network access services (Art. 60),
- 2.
- of applications (Art. 61 and 62),
- 3.
- by determining the location of the most recent activity (Art. 63),
- 4.
- by means of an antenna search (Art. 66) and the related preparations (Art. 64 and 65);
- c.
- the missing person search (Art. 67):
- 1.
- by determining the location of the most recent activity (Art. 67 let. a),
- 2.
- by means of position determination by the network (Art. 67 let. b and c),
- 3.
- by means of real-time surveillance of content and secondary telecommunications data for network access services and telephony and multimedia services (Art. 67 let. d),
- 4.
- by means of real-time surveillance of secondary telecommunications data for network access services and telephony and multimedia services (Art. 67 let. e),
- 5.
- by means of retroactive surveillance of network access services and in the case of telephony and multimedia services (Art. 67 let. f);
- d.
- the wanted person search (Art. 68):
- 1.
- by determining the location of the most recent activity (Art. 68 para. 1 let. a),
- 2.
- by means of position determination by the network (Art. 68 para. 1 let. b and c),
- 3.
- by means of real-time surveillance of content and secondary telecommunications data for network access services and telephony and multimedia services (Art. 68 para. 1 let. d),
- 4.
- by means of real-time surveillance of secondary telecommunications data for network access services and telephony and multimedia services (Art. 68 para. 1 let. e),
- 5.
- by means of real-time surveillance of secondary telecommunications data for network access services and telephony and multimedia services (Art. 68 para. 1 let. f),
- 6.
- by means of an antenna search and the related preparations (Art. 68 para. 1 let. g);
- e.
- real-time mobile phone localisation of terrorist suspects (Art. 68a).
31 Amended by No I of the O of 15 Nov. 2023, in force since 1 Jan. 2024 (AS 2023 685).
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