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Art. 32 Ability to provide information and carry out surveillance
1 Providers of telecommunications services must at all times be able, in accordance with the applicable law, to supply the information referred to in Articles 21 and 22 and the information referred to in Articles 24 and 26 paragraph 2 letter a and to carry out surveillance of the telecommunications services they offer, provided the provision of information and the surveillance are standardised. 2 Where information is requested or surveillance types are ordered that are not standardised, providers of telecommunications services must work with the Service in accordance with its instructions and take all appropriate measures to ensure trouble-free implementation. 3 Providers of telecommunications services may, at their own expense, entrust third parties to fulfil these obligations. They must ensure that the third parties can guarantee the security and confidentiality of the data. Third parties entrusted with the fulfilment of these obligations shall be subject to the supervision of the Service. |